Upland RightAnswers vs. C2Perform
A side-by-side comparison based on G2 review data.
| Metric | Upland RightAnswers | C2Perform |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 48 | 19 |
| Ease of use | 8.8 | 8.7 |
| Ease of setup | 8.3 | 8.3 |
| Quality of support | 9.2 | 8.6 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 67.391304 | 57.894737 |
| Small Business | 18.8% | 5.6% |
| Mid-Market | 25.0% | 55.6% |
| Enterprise | 56.3% | 38.9% |
| Total page views | 493 | 65 |
| Total LLM citations | 869 | 64 |
Upland RightAnswers
RightAnswers is the leading KCS v6 verified knowledge management platform purpose-built for complex enterprises needing scalable, AI-powered support solutions. With over 20 years of experience providing enterprise knowledge management solutions to some of the world’s largest companies. We have proven scalability to support customers in excess of 2M searches monthly with user populations of over 200,000. With flexible AI options including BYO AI, AI Approver Review, Gen Answers API, and more, RightAnswers transforms how organizations handle technical support.
- Ease of Use
- Features
- Customer Support
- Knowledge Base
- Templates
- Helpful
C2Perform
C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.