G2 Vendor Directory

Upland PSA vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricUpland PSA

by Upland Software

Remote Monitoring and Management

by Atera

Overall rating4.04.6
Review count1211,284
Ease of use7.69.3
Ease of setup7.59.3
Quality of support9.09.1
Meets requirements8.48.9
NPS29.35779877.111287
Small Business15.7%55.7%
Mid-Market68.6%30.8%
Enterprise15.7%13.5%
Total page views1548,817
Total LLM citations342811

Upland PSA

Upland PSA is a professional services automation software designed to help organizations manage and optimize their service delivery operations. The software provides capabilities for resource management, project planning, time and expense tracking, and financial management. It supports forecasting and analytics to assist in project execution and performance measurement. Upland PSA integrates with other business systems to streamline workflows and facilitate data sharing across departments.

Pros

    Remote Monitoring and Management

    Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Efficiency
    • Remote Access
    • Monitoring