G2 Vendor Directory

Upland ComSci vs. Xurrent ITSM

A side-by-side comparison based on G2 review data.

MetricUpland ComSci

by Upland Software

Xurrent ITSM

by Xurrent

Overall rating4.54.6
Review count2487
Ease of use9.19.2
Ease of setup0.08.9
Quality of support9.69.2
Meets requirements9.19.0
NPS70.83333377.108434
Small Business16.7%18.8%
Mid-Market66.7%29.4%
Enterprise16.7%51.8%
Total page views30294
Total LLM citations27888

Upland ComSci

Upland ComSci helps enterprise organizations see the total cost of IT and related projects to refocus budgets and get more done. The solution equips customers around the world with the right data, visibility, and analytical capabilities to make smarter decisions. Customers love Upland ComSci for its informed IT financial planning, augmenting your team, orchestrating the full technology portfolio. Learn more at www.uplandsoftware.com/comsci/

Pros

  • Ease of Use
  • Time-saving
  • Useful
  • Asset Management
  • Centralized Management
  • Monitoring

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease