G2 Vendor Directory

Upland BA Insight vs. Yext

A side-by-side comparison based on G2 review data.

MetricUpland BA Insight

by Upland Software

Yext

by Yext

Overall rating4.54.4
Review count241,124
Ease of use9.18.7
Ease of setup8.98.6
Quality of support9.58.7
Meets requirements8.88.9
NPS58.33333357.470211
Small Business17.4%29.7%
Mid-Market39.1%31.4%
Enterprise43.5%38.9%
Total page views3453,529
Total LLM citations57628,858

Upland BA Insight

BA Insight transforms the way your organization implements Generative AI. With 95+ ultra-secure connectors, we enable your organization to seamlessly connect, enrich, and augment your business applications to extend Generative AI into external business applications. BA Insight enriches your content for increased findability, contextualization, security, and is better utilized for Generative AI capabilities and stopping AI project failure.

Pros

  • Easy Integrations
  • Ease of Use
  • Integrations
  • Intuitive
  • Easy Access
  • Data Management

Yext

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform.

Pros

  • Ease of Use
  • Helpful
  • Centralized Management
  • Customer Support
  • Features
  • Review Management