G2 Vendor Directory

Upland BA Insight vs. Guru

A side-by-side comparison based on G2 review data.

MetricUpland BA Insight

by Upland Software

Guru

by Guru

Overall rating4.54.7
Review count242,343
Ease of use9.19.4
Ease of setup8.99.4
Quality of support9.59.5
Meets requirements8.89.4
NPS58.33333382.835821
Small Business17.4%13.9%
Mid-Market39.1%56.6%
Enterprise43.5%29.5%
Total page views3456,409
Total LLM citations57635,704

Upland BA Insight

BA Insight transforms the way your organization implements Generative AI. With 95+ ultra-secure connectors, we enable your organization to seamlessly connect, enrich, and augment your business applications to extend Generative AI into external business applications. BA Insight enriches your content for increased findability, contextualization, security, and is better utilized for Generative AI capabilities and stopping AI project failure.

Pros

  • Easy Integrations
  • Ease of Use
  • Integrations
  • Intuitive
  • Easy Access
  • Data Management

Guru

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge.

Pros

  • Ease of Use
  • Helpful
  • Comprehensive Information
  • Easy Access
  • Information Accuracy
  • Efficiency