G2 Vendor Directory

Upfront vs. Phreesia

A side-by-side comparison based on G2 review data.

MetricUpfront

by Upfront Healthcare

Phreesia

by Phreesia

Overall rating4.74.0
Review count2046
Ease of use9.28.2
Ease of setup9.18.1
Quality of support9.58.5
Meets requirements9.58.1
NPS89.47368448.888889
Small Business30.0%54.3%
Mid-Market50.0%39.1%
Enterprise20.0%6.5%
Total page views26962
Total LLM citations164,964

Upfront

Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care.

Pros

    Phreesia

    Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to.

    Pros

    • Ease of Use
    • Time-saving
    • Features
    • Customer Support
    • Efficiency Improvement
    • Efficiency