Upfront vs. ModMed
A side-by-side comparison based on G2 review data.
| Metric | Upfront | ModMed |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 20 | 461 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.1 | 8.7 |
| Quality of support | 9.5 | 8.8 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 89.473684 | 66.666667 |
| Small Business | 30.0% | 53.5% |
| Mid-Market | 50.0% | 43.4% |
| Enterprise | 20.0% | 3.2% |
| Total page views | 26 | 2,781 |
| Total LLM citations | 16 | 7,502 |
Upfront
Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care.
ModMed
At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology.
- Ease of Use
- Efficiency
- Workflow Efficiency
- Product Satisfaction
- Setup Ease
- Seamless Transition