G2 Vendor Directory

Upfront vs. medent

A side-by-side comparison based on G2 review data.

MetricUpfront

by Upfront Healthcare

medent

by medent

Overall rating4.74.8
Review count2025
Ease of use9.29.5
Ease of setup9.19.0
Quality of support9.59.4
Meets requirements9.59.4
NPS89.47368488
Small Business30.0%44.0%
Mid-Market50.0%44.0%
Enterprise20.0%12.0%
Total page views26393
Total LLM citations16558

Upfront

Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care.

Pros

    medent

    Better connections start with medent. At medent, our mission is to support value-based care. We offer an “All-In-One” EMR/EHR, Patient Portal & Practice Management system that integrates with industry leading AI to provide a high-level of interoperability and automation. Trusted in the industry for more than 50 years, medent boasts highly customizable tools and flexible workflows that ensure patients are getting the right care at the right time. Schedule your free demonstration to see why 97% of our business comes from satisfied customer referrals!

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Customizability
    • Intuitive
    • Customization