G2 Vendor Directory

Upfront vs. MaxAssist

A side-by-side comparison based on G2 review data.

MetricUpfront

by Upfront Healthcare

MaxAssist

by MaxAssist

Overall rating4.74.7
Review count20284
Ease of use9.29.2
Ease of setup9.19.4
Quality of support9.59.6
Meets requirements9.59.0
NPS89.47368478.291815
Small Business30.0%91.2%
Mid-Market50.0%6.6%
Enterprise20.0%2.2%
Total page views261,640
Total LLM citations164,189

Upfront

Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care.

Pros

    MaxAssist

    MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans.

    Pros

    • Ease of Use
    • Patient Communication
    • Setup Ease
    • Time-saving
    • Communication
    • Easy Setup