G2 Vendor Directory

Upfront vs. eClinicalWorks

A side-by-side comparison based on G2 review data.

MetricUpfront

by Upfront Healthcare

eClinicalWorks

by eClinicalWorks

Overall rating4.73.7
Review count20159
Ease of use9.27.9
Ease of setup9.17.6
Quality of support9.57.2
Meets requirements9.58.2
NPS89.47368410.126582
Small Business30.0%51.9%
Mid-Market50.0%30.4%
Enterprise20.0%17.7%
Total page views26991
Total LLM citations1612,239

Upfront

Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care.

Pros

    eClinicalWorks

    eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the healthcare industry since 1999, with over 180,000 physicians and more than one million medical professionals using their solutions. eCW EMR is a comprehensive, secure, scalable, intelligent cloud solution that allows providers to access their data from anywhere at any time.

    Pros

    • User Interface
    • Ease of Use
    • Seamless Transition
    • Easy Integrations
    • Booking Ease
    • Document Management