Updox vs. Spruce Health
A side-by-side comparison based on G2 review data.
| Metric | Updox | Spruce Health |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 104 | 353 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.9 | 9.0 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 61.165049 | 83.428571 |
| Small Business | 85.4% | 98.9% |
| Mid-Market | 8.7% | 1.1% |
| Enterprise | 5.8% | 0.0% |
| Total page views | 263 | 1,964 |
| Total LLM citations | 1,047 | 27,582 |
Updox
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.
Spruce Health
Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.
- Ease of Use
- Efficiency
- Customer Support
- Patient Communication
- Helpful
- Communication