Updox vs. OhMD
A side-by-side comparison based on G2 review data.
| Metric | Updox | OhMD |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 104 | 170 |
| Ease of use | 9.2 | 9.6 |
| Ease of setup | 9.0 | 9.7 |
| Quality of support | 8.9 | 9.8 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 61.165049 | 86.470588 |
| Small Business | 85.4% | 53.8% |
| Mid-Market | 8.7% | 45.0% |
| Enterprise | 5.8% | 1.2% |
| Total page views | 263 | 645 |
| Total LLM citations | 1,047 | 6,596 |
Updox
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.
OhMD
OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed.
- Communication
- Patient Communication
- Texting Feature
- Ease of Use
- Customer Communication
- Messaging Features