Updox vs. ModMed
A side-by-side comparison based on G2 review data.
| Metric | Updox | ModMed |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 104 | 461 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.0 | 8.7 |
| Quality of support | 8.9 | 8.8 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 61.165049 | 66.666667 |
| Small Business | 85.4% | 53.5% |
| Mid-Market | 8.7% | 43.4% |
| Enterprise | 5.8% | 3.2% |
| Total page views | 263 | 2,781 |
| Total LLM citations | 1,047 | 7,502 |
Updox
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.
ModMed
At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology.
- Ease of Use
- Efficiency
- Workflow Efficiency
- Product Satisfaction
- Setup Ease
- Seamless Transition