Updox vs. Medicai
A side-by-side comparison based on G2 review data.
| Metric | Updox | Medicai |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 104 | 12 |
| Ease of use | 9.2 | 9.8 |
| Ease of setup | 9.0 | 9.3 |
| Quality of support | 8.9 | 9.5 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 61.165049 | 66.666667 |
| Small Business | 85.4% | 50.0% |
| Mid-Market | 8.7% | 33.3% |
| Enterprise | 5.8% | 16.7% |
| Total page views | 263 | 73 |
| Total LLM citations | 1,047 | 64 |
Updox
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.
Medicai
Medicai is a cloud-based PACS and medical imaging platform that brings AI-assisted reporting, structured templates, and case-based collaboration into one unified workspace. It replaces fragmented workflows across PACS, CDs, email, messaging apps, and manual document exchange, making it easier for radiologists, specialists, and care teams to work together, faster, from anywhere. With Medicai, imaging studies can be uploaded directly from local PACS, modalities, CDs, or web browser, and are instantly available through a secure, browser-based DICOM Viewer.