G2 Vendor Directory

Updox vs. iPlum

A side-by-side comparison based on G2 review data.

MetricUpdox

by EverCommerce

iPlum

by iplum

Overall rating4.34.3
Review count104201
Ease of use9.28.8
Ease of setup9.08.2
Quality of support8.98.6
Meets requirements9.19.3
NPS61.16504951.741294
Small Business85.4%96.9%
Mid-Market8.7%1.6%
Enterprise5.8%1.6%
Total page views2631,553
Total LLM citations1,0475,741

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros

    iPlum

    Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

    Pros

    • Ease of Use
    • HIPAA Compliance
    • Privacy
    • Easy Setup
    • Text Messaging
    • Features