G2 Vendor Directory

Updox vs. DoctorConnect.net

A side-by-side comparison based on G2 review data.

MetricUpdox

by EverCommerce

DoctorConnect.net

by Adtel International

Overall rating4.34.5
Review count10412
Ease of use9.28.6
Ease of setup9.09.8
Quality of support8.99.7
Meets requirements9.18.6
NPS61.16504981.818182
Small Business85.4%50.0%
Mid-Market8.7%41.7%
Enterprise5.8%8.3%
Total page views26390
Total LLM citations1,047133

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros

    DoctorConnect.net

    What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients.

    Pros

    • Reminders
    • Texting Communication
    • Efficiency Improvement
    • Time-saving
    • Patient Communication
    • Review Increase