G2 Vendor Directory

Updox vs. Apizee

A side-by-side comparison based on G2 review data.

MetricUpdox

by EverCommerce

Apizee

by Apizee

Overall rating4.34.5
Review count10412
Ease of use9.29.1
Ease of setup9.010.0
Quality of support8.99.1
Meets requirements9.19.4
NPS61.16504975
Small Business85.4%66.7%
Mid-Market8.7%8.3%
Enterprise5.8%25.0%
Total page views26336
Total LLM citations1,04721

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros

    Apizee

    Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users.

    Pros