G2 Vendor Directory

Upbase vs. SmartSuite

A side-by-side comparison based on G2 review data.

MetricUpbase

by Upbase LLC

SmartSuite

by SmartSuite

Overall rating4.34.4
Review count20186
Ease of use9.18.9
Ease of setup9.28.9
Quality of support8.49.1
Meets requirements8.48.9
NPS72.22222258.62069
Small Business95.0%50.8%
Mid-Market5.0%31.9%
Enterprise0.0%17.3%
Total page views125512
Total LLM citations3324,515

Upbase

Upbase is project management software built specifically for small agencies running client work. Most project management tools are built for internal teams. They treat clients as an afterthought: invite a client to a project and they see everything or nothing. Work for one client is scattered across projects, with no single place to see it all. And you don't find out if a project was profitable until it's too late. Upbase is built around the client, not the project.

Pros

  • Ease of Use
  • Simple
  • User Interface
  • Flexibility
  • Task Management
  • Integrations

SmartSuite

SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

Pros

  • Ease of Use
  • Flexibility
  • Customer Support
  • Intuitive
  • User Interface
  • Efficiency