G2 Vendor Directory

Universe vs. TicketRoot

A side-by-side comparison based on G2 review data.

MetricUniverse

by Live Nation

TicketRoot

by Root ID

Overall rating4.44.9
Review count2712
Ease of use9.29.6
Ease of setup8.39.7
Quality of support8.89.9
Meets requirements8.99.6
NPS59.259259100
Small Business74.1%33.3%
Mid-Market7.4%66.7%
Enterprise18.5%0.0%
Total page views103189
Total LLM citations1,01167

Universe

We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.

Pros

    TicketRoot

    TicketRoot – Global Event Management Platform TicketRoot is a full-stack event management and registration platform built for organizers running conferences, exhibitions, trade shows, and large public festivals. It unifies registration, ticketing, check-ins, exhibitor management, cashless payments, and analytics in one connected system — giving event teams complete control from planning to reporting, with visibility across the entire event lifecycle.

    Pros

    • Quick Setup
    • Helpful
    • Ease of Use
    • Ticketing
    • Efficiency
    • Reporting