G2 Vendor Directory

Universe vs. ThunderTix

A side-by-side comparison based on G2 review data.

MetricUniverse

by Live Nation

ThunderTix

by ThunderTix

Overall rating4.44.6
Review count2748
Ease of use9.29.2
Ease of setup8.39.1
Quality of support8.89.5
Meets requirements8.99.1
NPS59.25925975
Small Business74.1%87.0%
Mid-Market7.4%13.0%
Enterprise18.5%0.0%
Total page views103251
Total LLM citations1,011611

Universe

We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.

Pros

    ThunderTix

    ThunderTix is a cloud-based ticketing, box office, and venue management platform built for theaters, performing arts organizations, live music venues, schools, museums, attractions, and other live event organizations. Designed for both general admission and reserved seating events, ThunderTix helps teams manage ticket sales, season subscriptions, flex passes, memberships, donations, merchandise, concessions, volunteers, patron relationships, reporting, and event marketing from one centralized system.

    Pros

    • Response Time
    • Helpful
    • Ease of Use
    • Features
    • Efficiency
    • Customer Support