G2 Vendor Directory

Universe vs. Swoogo

A side-by-side comparison based on G2 review data.

MetricUniverse

by Live Nation

Swoogo

by Swoogo

Overall rating4.44.9
Review count27214
Ease of use9.29.8
Ease of setup8.39.7
Quality of support8.89.9
Meets requirements8.99.5
NPS59.25925997.572816
Small Business74.1%51.9%
Mid-Market7.4%29.8%
Enterprise18.5%18.3%
Total page views1031,707
Total LLM citations1,01111,019

Universe

We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.

Pros

    Swoogo

    Swoogo is an event management platform designed to streamline in-person, virtual, and hybrid events of all sizes. With flexible tools for customized registration, marketing, and analytics, Swoogo simplifies the logistics—from attendee tracking to on-site check-in—so events teams can focus on what truly matters: crafting exceptional event experiences. Our user-based pricing offers unlimited events and registrations without hidden fees, all supported by our reputation for outstanding customer service.

    Pros

    • Ease of Use
    • Customer Support
    • Intuitive
    • Features
    • Helpful
    • Event Management