Universe vs. Purplepass
A side-by-side comparison based on G2 review data.
| Metric | Universe | Purplepass |
|---|---|---|
| Overall rating | 4.4 | 4.9 |
| Review count | 27 | 102 |
| Ease of use | 9.2 | 9.6 |
| Ease of setup | 8.3 | 9.5 |
| Quality of support | 8.8 | 10.0 |
| Meets requirements | 8.9 | 9.7 |
| NPS | 59.259259 | 95.098039 |
| Small Business | 74.1% | 79.4% |
| Mid-Market | 7.4% | 14.7% |
| Enterprise | 18.5% | 5.9% |
| Total page views | 103 | 382 |
| Total LLM citations | 1,011 | 1,152 |
Universe
We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.
Purplepass
Purplepass is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects. We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons.
- Customer Support
- Ease of Use
- Ticketing
- Helpful
- Response Time
- Timely Support