G2 Vendor Directory

Universe vs. Blackthorn Events

A side-by-side comparison based on G2 review data.

MetricUniverse

by Live Nation

Blackthorn Events

by Blackthorn.io

Overall rating4.44.5
Review count27230
Ease of use9.28.8
Ease of setup8.38.5
Quality of support8.89.2
Meets requirements8.99.1
NPS59.25925969.130435
Small Business74.1%41.8%
Mid-Market7.4%44.9%
Enterprise18.5%13.3%
Total page views1032,003
Total LLM citations1,0113,200

Universe

We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.

Pros

    Blackthorn Events

    If running an event means filing a request every time you need a new ticket type, session, or form, you’re not alone. Most event platforms make you choose: capable but hard to learn, or easy to use but outside your CRM, with data that sometimes syncs back in. Blackthorn Events is the event management platform that runs natively in Salesforce. And now it’s built for the person running the event. Meet Forge Forge is Blackthorn’s web-based workspace for building and running events end to end. Work in your browser, without learning Salesforce screens or waiting in an admin queue.

    Pros

    • Event Management
    • Customer Support
    • Ease of Use
    • Salesforce Integration
    • Helpful
    • Easy Setup