G2 Vendor Directory

Universe vs. Bizzabo

A side-by-side comparison based on G2 review data.

MetricUniverse

by Live Nation

Bizzabo

by Bizzabo

Overall rating4.44.3
Review count27448
Ease of use9.28.8
Ease of setup8.38.8
Quality of support8.89.1
Meets requirements8.98.5
NPS59.25925953.061224
Small Business74.1%38.0%
Mid-Market7.4%36.6%
Enterprise18.5%25.3%
Total page views1032,428
Total LLM citations1,01126,386

Universe

We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.

Pros

    Bizzabo

    Plan, deliver, and measure impactful events with Bizzabo's Event Experience OS. From intimate summits to 10,000+ attendee conferences, event organizers can streamline workflows, elevate attendee experiences, and capture the insights that matter. Recognized as a Leader in the 2025 GartnerⓇ Magic Quadrant™ and the only Customer Favorite in the 2024 Forrester Wave™, Bizzabo is trusted by the world’s top brands to deliver immersive experiences that connect and convert.

    Pros

    • Ease of Use
    • Event Management
    • Customer Support
    • Attendee Management
    • Easy Setup
    • Features