G2 Vendor Directory

Univerge Blue vs. Upscope

A side-by-side comparison based on G2 review data.

MetricUniverge Blue

by NEC Corporation of America (NECAM)

Upscope

by Upscope

Overall rating4.34.7
Review count15119
Ease of use9.09.6
Ease of setup8.69.6
Quality of support8.99.2
Meets requirements8.79.2
NPS5075.652174
Small Business60.0%45.2%
Mid-Market26.7%37.4%
Enterprise13.3%17.4%
Total page views36354
Total LLM citations39505

Univerge Blue

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup

Upscope

Who is Upscope Co-browsing for? Who is it not for? Upscope buyers include payroll & HR, financial services, insurance, CRMs, legal software, logistics, healthcare and a wide range of SaaS companies. They use Upscope to support and onboard less tech savvy customers through their interfaces or to sell financial products to customers by co-browsing with them on the phone or desktop. Customers include Calendly, JG Wentworth, Square, Figure, Freedom Financial, Delta Dental and software providers for the biggest banks in the world, along with small and medium sized SaaS companies.

Pros

  • Ease of Use
  • Customer Engagement
  • Communication
  • Free Usage
  • User Insights
  • Connectivity