G2 Vendor Directory

Univerge Blue vs. Surfly

A side-by-side comparison based on G2 review data.

MetricUniverge Blue

by NEC Corporation of America (NECAM)

Surfly

by Surfly

Overall rating4.34.8
Review count15100
Ease of use9.09.6
Ease of setup8.69.2
Quality of support8.99.4
Meets requirements8.79.4
NPS5091.111111
Small Business60.0%44.0%
Mid-Market26.7%34.0%
Enterprise13.3%22.0%
Total page views36197
Total LLM citations39620

Univerge Blue

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros