G2 Vendor Directory

Univerge Blue vs. Glance

A side-by-side comparison based on G2 review data.

MetricUniverge Blue

by NEC Corporation of America (NECAM)

Glance

by Glance

Overall rating4.34.5
Review count1523
Ease of use9.09.6
Ease of setup8.69.7
Quality of support8.99.5
Meets requirements8.79.6
NPS5069.565217
Small Business60.0%17.4%
Mid-Market26.7%56.5%
Enterprise13.3%26.1%
Total page views36425
Total LLM citations391,160

Univerge Blue

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use