Insightly Service vs. ThriveDesk
A side-by-side comparison based on G2 review data.
| Metric | Insightly Service | ThriveDesk |
|---|---|---|
| Overall rating | 4.7 | 4.9 |
| Review count | 13 | 108 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 9.0 | 9.5 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 92.307692 | 93.396226 |
| Small Business | 30.8% | 65.4% |
| Mid-Market | 46.2% | 34.6% |
| Enterprise | 23.1% | 0.0% |
| Total page views | 29 | 1,194 |
| Total LLM citations | 53 | 677 |
Insightly Service
Insightly Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, connecting seamlessly with all the applications you use today to run your business. What does that mean to you? Mission-critical customer data is available to all your teams, in real time, empowering them to have more relevant conversations that drive customer satisfaction and success.
- Ease of Use
- Features
ThriveDesk
ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..
- Features
- Customer Support
- User Interface
- Ease of Use
- Intuitive
- Helpful