G2 Vendor Directory

uContact vs. Ringover

A side-by-side comparison based on G2 review data.

MetricuContact

by net2phone

Ringover

by Ringover

Overall rating4.64.6
Review count27500
Ease of use9.59.4
Ease of setup9.99.3
Quality of support9.79.2
Meets requirements9.59.2
NPS77.77777880.467091
Small Business25.9%78.5%
Mid-Market66.7%21.1%
Enterprise7.4%0.4%
Total page views771,590
Total LLM citations16015,859

uContact

uContact is net2phone's cloud & omnichannel contact center solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your productivity levels by 300%. Thanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel.

Pros

  • Customer Support
  • Customizability

Ringover

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Intuitive
  • Call Quality