G2 Vendor Directory

uContact vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricuContact

by net2phone

CallHippo

by CallHippo

Overall rating4.64.4
Review count27416
Ease of use9.59.0
Ease of setup9.99.0
Quality of support9.79.1
Meets requirements9.59.0
NPS77.77777870.559611
Small Business25.9%75.7%
Mid-Market66.7%21.4%
Enterprise7.4%2.9%
Total page views771,650
Total LLM citations16010,009

uContact

uContact is net2phone's cloud & omnichannel contact center solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your productivity levels by 300%. Thanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel.

Pros

  • Customer Support
  • Customizability

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pros

  • Ease of Use
  • Call Quality
  • Reliability
  • Easy Setup
  • Customer Support
  • Features