G2 Vendor Directory

Uber Freight vs. ShipperGuide TMS

A side-by-side comparison based on G2 review data.

MetricUber Freight

by Uber

ShipperGuide TMS

by Loadsmart

Overall rating4.14.6
Review count1524
Ease of use8.79.4
Ease of setup7.19.6
Quality of support8.69.8
Meets requirements8.39.1
NPS35.71428675
Small Business46.7%33.3%
Mid-Market40.0%50.0%
Enterprise13.3%16.7%
Total page views277222
Total LLM citations1,3331,430

Uber Freight

Uber Freight TMS is the all-in-one solution for planning, executing, and managing logistics operations across modes and regions. Since 2005, shippers have used it to run operations end-to-end, from procurement and execution to visibility and payments. Run spot auctions or get instant quotes from multiple carriers, and upload contract rates and routing guides from Uber Freight Exchange. The Optimizer Tool weighs price, capacity, mode, and service, and freight consolidates across rail, truck, intermodal, and parcel.

Pros

    ShipperGuide TMS

    ShipperGuide is an AI-native transportation management system (TMS) built on the Loadsmart Platform. It plans, procures, executes, tracks, and settles freight across a shipper's entire transportation network, with AI agents running the repetitive operational work — tendering, tracking, document collection, auditing, and scheduling — so teams shift from operating the system to supervising it. It is developed by Loadsmart and is designed for organizations that manage recurring freight volume and require structured transportation workflows without the complexity of legacy enterprise systems.

    Pros

    • Customer Support
    • Tracking Efficiency
    • Load Management
    • Tracking
    • Issue Resolution
    • Shipment Tracking