G2 Vendor Directory

ShipperGuide TMS

by Loadsmart

24

Reviews

4.6

Star rating

#18

Rank in Transportation Management Systems (TMS)

Pros and cons

Pros

  • Customer Support
  • Tracking Efficiency
  • Load Management
  • Tracking
  • Issue Resolution
  • Shipment Tracking

Cons

  • Shipment Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ShipperGuide TMS.

Page views and citations · ShipperGuide TMS

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

75

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business33.3%
Mid-Market50.0%
Enterprise16.7%

Quarterly history

QuarterReviewsStar rating
2024 Q424.8

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.6
Quality of Support9.8
Meets Requirements9.1

What reviewers say

ShipperGuide TMS is perfect for shippers.

5.0

“I am able to handle all of our transporation needs in one location. I am also able to keep track shipments in transit with their tracking feature. If I have any issues their support team can easily assist and fixing the issues.”

Transportation Manager

Super helpful and easy to understand.

4.5

“that it is super helpful on your role. It is easy to understand and it gives you the best info”

Warehouse Team Lead

Efficient, Excellent customer service

5.0

“It's a very good way of sending our lanes to our carriers to participate, every need I have it's fulfilled and approached with the best attitude possible”

Freight Manager