G2 Vendor Directory

Twitter Analytics vs. Lumen by Talkwalker

A side-by-side comparison based on G2 review data.

MetricTwitter Analytics

by Twitter

Lumen by Talkwalker

by Hootsuite

Overall rating4.14.3
Review count226137
Ease of use8.88.8
Ease of setup9.28.6
Quality of support7.99.4
Meets requirements8.48.6
NPS41.58878561.904762
Small Business63.1%39.3%
Mid-Market26.2%34.8%
Enterprise10.7%25.9%
Total page views53800
Total LLM citations123745

Twitter Analytics

Measure and boost your impact on Twitter.

Pros

  • Feature Quantity
  • Ease of Use
  • Analytics

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training