Twist vs. Trillian
A side-by-side comparison based on G2 review data.
| Metric | Twist | Trillian |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 34 | 124 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.2 | 9.3 |
| Quality of support | 8.8 | 9.0 |
| Meets requirements | 8.6 | 9.3 |
| NPS | 37.5 | 52.459016 |
| Small Business | 70.4% | 50.4% |
| Mid-Market | 29.6% | 40.7% |
| Enterprise | 0.0% | 8.9% |
| Total page views | 200 | 265 |
| Total LLM citations | 988 | 1,317 |
Twist
Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.
- Ease of Use
- Communication
- Organization
- Team Collaboration
- Customization
- Convenience
Trillian
Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.
- Ease of Use
- Communication
- Security
- Team Collaboration
- Easy Communication
- Reliability