G2 Vendor Directory

Twilio Elastic SIP Trunking vs. JustCall

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

JustCall

by Saas Labs

Overall rating4.34.3
Review count102,395
Ease of use8.49.0
Ease of setup7.18.9
Quality of support8.48.6
Meets requirements9.48.8
NPS5051.754757
Small Business50.0%61.3%
Mid-Market50.0%31.7%
Enterprise0.0%7.0%
Total page views866,012
Total LLM citations77628,488

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    JustCall

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Call Management
    • Calling Features
    • Integrations