G2 Vendor Directory

Twilio Elastic SIP Trunking vs. RingEX

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

RingEX

by RingCentral

Overall rating4.34.2
Review count101,516
Ease of use8.48.8
Ease of setup7.18.5
Quality of support8.48.3
Meets requirements9.49.0
NPS5048.351648
Small Business50.0%57.9%
Mid-Market50.0%35.1%
Enterprise0.0%7.0%
Total page views866,988
Total LLM citations77616,099

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    RingEX

    WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Phone Calls
    • Features