G2 Vendor Directory

Twilio Elastic SIP Trunking vs. Quo

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

Quo

by Quo

Overall rating4.34.7
Review count103,423
Ease of use8.49.5
Ease of setup7.19.4
Quality of support8.49.4
Meets requirements9.49.4
NPS5085.20153
Small Business50.0%91.4%
Mid-Market50.0%7.3%
Enterprise0.0%1.2%
Total page views867,618
Total LLM citations77645,305

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    Quo

    Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.

    Pros

    • Ease of Use
    • Customer Support
    • Call Recording
    • Features
    • Easy Setup
    • Customer Service