G2 Vendor Directory

Twilio Elastic SIP Trunking vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

GoTo Connect

by GoTo

Overall rating4.34.4
Review count101,422
Ease of use8.49.1
Ease of setup7.18.9
Quality of support8.49.0
Meets requirements9.49.2
NPS5065.425913
Small Business50.0%70.8%
Mid-Market50.0%24.6%
Enterprise0.0%4.6%
Total page views862,301
Total LLM citations77612,252

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface