G2 Vendor Directory

Twilio Elastic SIP Trunking vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.34.3
Review count1070
Ease of use8.48.8
Ease of setup7.18.7
Quality of support8.48.8
Meets requirements9.49.0
NPS5058.571429
Small Business50.0%37.3%
Mid-Market50.0%35.8%
Enterprise0.0%26.9%
Total page views86384
Total LLM citations776917

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    Fusion Connect: Modern Connectivity and Communications Solutions

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reliability
    • Customer Service
    • Efficiency