Twilio Elastic SIP Trunking vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | Twilio Elastic SIP Trunking | Dialpad Connect |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 10 | 4,216 |
| Ease of use | 8.4 | 9.2 |
| Ease of setup | 7.1 | 9.1 |
| Quality of support | 8.4 | 8.7 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 50 | 58.479388 |
| Small Business | 50.0% | 57.6% |
| Mid-Market | 50.0% | 32.8% |
| Enterprise | 0.0% | 9.6% |
| Total page views | 86 | 3,520 |
| Total LLM citations | 776 | 20,955 |
Twilio Elastic SIP Trunking
Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription