G2 Vendor Directory

Twilio Elastic SIP Trunking vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricTwilio Elastic SIP Trunking

by Twilio

8x8 Work

by 8x8

Overall rating4.34.2
Review count10942
Ease of use8.48.8
Ease of setup7.18.6
Quality of support8.48.4
Meets requirements9.48.8
NPS5047.123894
Small Business50.0%54.6%
Mid-Market50.0%35.1%
Enterprise0.0%10.3%
Total page views861,840
Total LLM citations7764,153

Twilio Elastic SIP Trunking

Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Deploy in minutes with our self-service console or API, pay-as-you-go pricing model and unlimited call concurrency that scales elastically to meet your business needs.

Pros

    8x8 Work

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

    Pros

    • Ease of Use
    • Easy Communication
    • Reliability
    • Customer Support
    • Features
    • Simple