G2 Vendor Directory

TunnelBear for Teams vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricTunnelBear for Teams

by TunnelBear

Command|Link

by CommandLink

Overall rating4.44.8
Review count3222
Ease of use9.79.5
Ease of setup9.59.5
Quality of support8.79.7
Meets requirements9.39.5
NPS64.51612990.909091
Small Business53.3%9.1%
Mid-Market20.0%59.1%
Enterprise26.7%31.8%
Total page views145338
Total LLM citations261181

TunnelBear for Teams

TunnelBear for Teams is a virtual private network (VPN) service designed to provide small businesses with secure and private internet access, especially when employees connect via public Wi-Fi networks. By encrypting internet traffic with AES-256 bit encryption, TunnelBear ensures that sensitive company data remains protected from potential threats such as data leaks, eavesdropping, and cyberattacks. The service is compatible with multiple platforms, including Mac, Windows, iOS, and Android, allowing teams to maintain security across various devices.

Pros

    Command|Link

    ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

    Pros

    • Customer Support
    • Response Time
    • Reliability
    • Robust Support
    • Monitoring
    • Issue Resolution