Tungsten Equitrac vs. Micro Focus Service Manager (formerly HP Service Manager)
A side-by-side comparison based on G2 review data.
| Metric | Tungsten Equitrac | Micro Focus Service Manager (formerly HP Service Manager) |
|---|---|---|
| Overall rating | 4.2 | 4.0 |
| Review count | 16 | 21 |
| Ease of use | 7.8 | 8.6 |
| Ease of setup | 7.8 | 6.2 |
| Quality of support | 9.1 | 8.1 |
| Meets requirements | 9.0 | 7.5 |
| NPS | 57.142857 | 14.285714 |
| Small Business | 50.0% | 15.0% |
| Mid-Market | 12.5% | 35.0% |
| Enterprise | 37.5% | 50.0% |
| Total page views | 100 | 83 |
| Total LLM citations | 78 | 18 |
Tungsten Equitrac
Equitrac intelligent print management software makes printing work the way you want it to: Simply, securely and with maximum savings at every step. One click for any print job and any printer. No worries about print servers, compatible print drivers or whether the printer is ready.
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.