G2 Vendor Directory

TrueLark vs. axiUm Ascend

A side-by-side comparison based on G2 review data.

MetricTrueLark

by Weave

axiUm Ascend

by Exan Software, a Henry Schein Company

Overall rating4.43.1
Review count1410
Ease of use9.15.7
Ease of setup8.60.0
Quality of support8.76.7
Meets requirements9.07.7
NPS50-40
Small Business85.7%10.0%
Mid-Market7.1%70.0%
Enterprise7.1%20.0%
Total page views20026
Total LLM citations63723

TrueLark

TrueLark AI for dental is for DSOs and multi-location dental practices. It's an AI-powered patient communications solution that integrates with your PMS. TrueLark AI answers 100% of missed calls and converses with patients via SMS or web chat. Patients can book/cancel/reschedule appointments and get answers to questions right in the text thread with a few clicks. Our clients convert phone calls to bookings convert online leads to new patients, reduce costs and improve the patient experience. Plus, the monthly cost is less than a week's wages for a front desk or call center employee.

Pros

  • Communication
  • Response Time
  • Text Messaging
  • Appointment Management
  • Communication Ease
  • Helpful

axiUm Ascend

Modular dental management software that includes electronic health record, scheduling, and chart tracking.

Pros