G2 Vendor Directory

Truecaller for Business vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricTruecaller for Business

by Truecaller

Zoom Phone

by Zoom

Overall rating4.44.6
Review count242,683
Ease of use9.49.4
Ease of setup9.39.2
Quality of support9.38.9
Meets requirements9.29.4
NPS60.86956576.928896
Small Business33.3%51.8%
Mid-Market41.7%33.4%
Enterprise25.0%14.9%
Total page views3413,417
Total LLM citations4,07917,676

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.

Pros

    Zoom Phone

    The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Easy Communication
    • Video Quality
    • Features