G2 Vendor Directory

Truecaller for Business vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricTruecaller for Business

by Truecaller

Broadvoice

by Broadvoice

Overall rating4.44.5
Review count2464
Ease of use9.49.4
Ease of setup9.39.2
Quality of support9.39.2
Meets requirements9.29.2
NPS60.86956573.015873
Small Business33.3%59.4%
Mid-Market41.7%26.6%
Enterprise25.0%14.1%
Total page views341230
Total LLM citations4,079796

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.

Pros

    Broadvoice

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • VoIP Services
    • Customer Service
    • Accessibility