G2 Vendor Directory

Truecaller for Business vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricTruecaller for Business

by Truecaller

8x8 Work

by 8x8

Overall rating4.44.2
Review count24942
Ease of use9.48.8
Ease of setup9.38.6
Quality of support9.38.4
Meets requirements9.28.8
NPS60.86956547.123894
Small Business33.3%54.6%
Mid-Market41.7%35.1%
Enterprise25.0%10.3%
Total page views3411,840
Total LLM citations4,0794,153

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.

Pros

    8x8 Work

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

    Pros

    • Ease of Use
    • Easy Communication
    • Reliability
    • Customer Support
    • Features
    • Simple