G2 Vendor Directory

SinglePlatform vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricSinglePlatform

by TripAdvisor Media Group

Meltwater

by Meltwater

Overall rating2.74.1
Review count162,678
Ease of use7.08.2
Ease of setup9.08.2
Quality of support6.18.8
Meets requirements6.98.2
NPS-26.66666734.73167
Small Business56.3%41.5%
Mid-Market37.5%38.0%
Enterprise6.3%20.5%
Total page views1056,406
Total LLM citations27767,398

SinglePlatform

Consumers look at menus online before choosing a restaurant. Get found by more customers and save time by working with SinglePlatform to easily publish and manage your menus where consumers are searching for you - your website, Google, Facebook, TripAdvisor, Yelp, OpenTable and many more. **Manage Your Online Presence On A Single Platform** Manage your social media, online reviews, menus and restaurant information in one platform online. **A White-Glove Approach** You provide your guests with exceptional service, so why shouldn’t we?

Pros

    Meltwater

    Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Helpfulness
    • Customer Service