G2 Vendor Directory

Trillian vs. symplr Clinical Communications

A side-by-side comparison based on G2 review data.

MetricTrillian

by Cerulean Studios

symplr Clinical Communications

by symplr

Overall rating4.44.5
Review count124147
Ease of use9.39.4
Ease of setup9.39.2
Quality of support9.09.0
Meets requirements9.39.2
NPS52.45901660.416667
Small Business50.4%13.6%
Mid-Market40.7%36.7%
Enterprise8.9%49.7%
Total page views265240
Total LLM citations1,3171,099

Trillian

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.

Pros

  • Ease of Use
  • Communication
  • Security
  • Team Collaboration
  • Easy Communication
  • Reliability

symplr Clinical Communications

Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of healthcare collaboration – multiple specialized roles and constant rotation in and out of those roles. Tailored for health systems, ambulatory care, and long-term post-acute care organizations, this cloud-based solution combines HIPAA-compliant texting, role-based messaging, on-call scheduling, VoIP calling, critical alerts, and care team coordination—all in one easy-to-use platform.

Pros

  • Communication
  • Efficiency