G2 Vendor Directory

Trillian vs. ModMed

A side-by-side comparison based on G2 review data.

MetricTrillian

by Cerulean Studios

ModMed

by ModMed

Overall rating4.44.5
Review count124461
Ease of use9.39.0
Ease of setup9.38.7
Quality of support9.08.8
Meets requirements9.39.2
NPS52.45901666.666667
Small Business50.4%53.5%
Mid-Market40.7%43.4%
Enterprise8.9%3.2%
Total page views2652,781
Total LLM citations1,3177,502

Trillian

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.

Pros

  • Ease of Use
  • Communication
  • Security
  • Team Collaboration
  • Easy Communication
  • Reliability

ModMed

At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology.

Pros

  • Ease of Use
  • Efficiency
  • Workflow Efficiency
  • Product Satisfaction
  • Setup Ease
  • Seamless Transition